READ UNFILTERED REVIEWS FROM OUR CUSTOMERS
21:21 08 Jan 18
I had a dead battery at the grocery store over the New Years weekend and could not find anyone to help. Tuesday morning I called Kevin and told him my problem. He said get me a set of keys and I will take care of it! And they did! My previous service (and last) was done by the dealer. Their report said they had checked the battery among other things. My car warranty and patience have run out. Fox River Tire will now get all my work.
02:49 27 Dec 17
I/ my mustang had a little run-in with a patch of ice and a curb leaving me in need of some front end work. Once getting the quote for the needed work I was happy that no upsales were attempted (pet peeve) as had just happened to me at my prior appointment at another shop. I was very pleased with the service and professionalism by everyone I spoke with. I had an 8 am appointment a couple days later and after talking to Kevinabout my time crunch he was able to help me get in and out in no time. It was much appreciated. I'll be reaching out to you guys in the future if and when need be for sure. thank you again. chris c
15:59 11 Dec 17
When purchased my Dad's car, he told me he had always used Fox River Tire and Auto for any issues he had. A few months after purchasing the car, I needed some work done and I was thoroughly impressed with this business. They were very accomodating, provided information and details, and offered further care instructions. I found their prices fair and the quality of work high. I am a customer for life and will recommend them to everyone!
George MC NULTY
17:35 24 Oct 17
My service experience with Fox driver Tire was excellent.I was given a service appointment which fit into my time frame.Pricing for tires and battery was competitive with other dealers.I felt they thoroughly inspected my vehicle and advised me of any service requirements that I needed now or in the future.Overall experience was great.Thank you Kevin.
16:54 16 Oct 17
The staff at Fox River and Tire are professional and courteous. My wife brought our older Honda Element in for emergency service and they provides her with a detailed estimate of the needed repairs. Our Honda was serviced as expected at the quoted price and delivered on-time.Job Well Done.Thank you.Richard
22:30 10 Oct 17
Went here just based on the reviews and boy were they right. As many others have said; everyone I encountered at the shop was over the top friendly. More specifically, Merle was an outstanding individual who took time to answer all my questions and let me know what he was going to do. The result lead to my brand new tires being mounted on my brand new wheels and no trace of any mishandling. Everything came out perfectly and I couldn't be happier. Having worked for a tire shop in the past and giving my business to other shops, you will not find a better place to bring your vehicle for tire needs. This shop takes great pride in their work and confidently stand behind everything they do. I will be back for any other work I need done.
15:25 03 Oct 17
It is always an excellent experience at Fox River Tire & Auto. The service is outstanding. They are very helpful and kind. Everything is explained in terms that I can understand. The price point is also very good. And they never ever try to sell you more than what is needed. Very honest business. I highly recommend.
11:19 22 Sep 17
I've taken my car to these guys twice now and I've been so impressed each time. Their customer service is truly wonderful and they're very honest about what your car does and doesn't need. I'll be taking my car here from now on.
14:27 11 Aug 17
I always have a hard time finding a GOOD and respectful Auto repair shop. I recently used Fox River Tire & Auto and from the time I called in to when I picked up my car, the service and quality was above and beyond. The guys that work there know about GOOD quality customer service. What I really liked was I did not know what the problem was with my car (I had an idea.. but I really don't know about cars). They were able to send me pictures of the issue in my vehicle and told me specifically what needed to be done, and got my approval before they started!Great Service and Good customer service! Found my new Auto Repair shop!
11:28 08 Aug 17
Kevin and his staff have been managing our car repair needs extremely well! Saving us $120 in new tire rebates I was unaware of. Service work has always been done promptly and with very fair pricing. They look out for our families safety by noticing safety issues on our 2002 Accord so we can have peace of mind when our daughter is behind the wheel. Kudos to Kevin and team!
16:57 31 Jul 17
Kevin, Merle and the rest of the guys at Fox River Tire are great to work with a nd couldn't be more nice. Great service and great price. I recommend them to everyone I know that needs vehicle service. Hands down the best.
18:29 24 Jul 17
Fox River Tire and Auto has been servicing my personal and business autos for virtually all things for over 20 years. They have never given me any reason to look elsewhere. Same great service and prices consistently over the years. In summary, they are simply the best !
00:25 18 Jul 17
I have been very happy at Fox River Tire over the years, with both tires and mechanic work. They know tires! And i have what is basically an antique work van that is no longer manufactured, and everything about it is difficult to work on. They have tackled one or two difficult jobs for me on this vehicle. There is still more to do, and I will be back. I definitely recommend Fox River Tire. They have done good work for me for many years. When I bought this used work van, it had inappropriate tires. They found me the correct specialty tires and even traded me the price of the new spare for the existing incorrect tires, which happened to be new tires.Wallace Thompson
16:56 11 Jul 17
The front staff was excellent Marv and Kevin are always looking out for me and my vehicle. The service is fast and affordable, Never had an issue, I even missed an appointment and were able to see me next day. thanks guys.Garrett O
18:39 15 Jun 17
Another fantastic experience getting my car serviced by Kevin at Fox River Tire and his staff. So its 6:00pm and the shop is about to close. My alternator went out. I called Kevin to let him know my son was going to attempt to make the drive from Yorkville to St. Charles. Of course he did not make it to the shop. The car died on Randall road. I called Kevin and told him what had happened. So the owner of this operation throws a new battery into his truck at closing time and drives to meet my son. Kevin replaces the battery in the parking lot so my son could make it to the shop. How many owners would do that!!! This is why I only used Fox River Tire for all of my car needs. The service and quality of work are second to none in the area. Thanks again to the owner and staff at Fox River. You guys ROCK!
20:26 12 Jun 17
Always excellent value for money. It can take a long time to find the garage that you fully trust to give you the best experience and to put the customer's best interests ahead of profit, and this is that place. They have consistently advised me as you'd expect a family member who owns a garage to advise you.Love the fact that it's family-owned and their commitment to make a difference in the community too.If you haven't visited yet, please do and see how competitive their pricing is without undercutting the integrity of their customer service or the quality of their work.
12:54 18 May 17
The service provided by Fox River Tire and Auto was beyond exceptional! Many months ago I came in for an estimate to do some major repairs on an older car we were giving to our son for graduation. Not only did Kevin honor the price that he had previously quoted but he also made some additional adjustments and repairs at no additional cost! To say that they are courteous and responsive is a gross understatement. The quality of the work and the care with which they managed our expectations and how they treated us is better than I've ever experienced anywhere...in ANY kind of business!If you take your car anywhere else to get anything from a simple oil change to massive work, you're nuts!