I have always been impressed that they explain what your car needs, and what it doesn’t need. They don’t try to “up-sell” things I don’t need. If a part needs replacing they will explain why. If its not urgent, they’ll tell me how many more miles it will get before needing replacing. All in all, I feel like I can trust them to tell me exactly what needs to be done.
If you want a place that has integrity and friendly, exceptional customer service, see Kevin and his team of guys at Fox Valley Tire & Auto. Your car will be in good hands and you won’t have to worry about the “Did you know you need this, that, and the other thing fixed, too.” Quality and honest service is what you will get!
There is one simple word why I have gone to Kevin Bickford when I have an auto-repair need: trust. I know when I do business with Kevin that he really does have my best interest in mind because he takes the time to educate and let me know what really needs repaired and what can wait. He does business with me in mind, not simply my wallet.